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Files Tab - File Upload System

We are happy to announce our new feature release of the File upload system for Android users.

The new "Files" tab will allow you to upload commonly used files to Moki, like .pdf, .jpeg, .mp4, .zip, etc. into your account and then you would be able to send those files to your devices in a one by one basis or to your entire list of devices.

Screen_Shot_2018-08-27_at_7.12.15_PM.png

Before you start

In order to display the Files tab, you would need to have Owner permissions, or explicitly be granted with the following permissions for your specific role under "Account name" > Roles & Permissions menu:

For a single device:

    

For multiple devices (device groups):

        and/or         

Upload files

1. Click on Files tab

Screen_Shot_2018-08-27_at_1.20.26_PM.png

Note: The Files tab replaces the "Firmware" tab but still supports the same functionality as before.

2. Then click on the Upload File icon

3. Select the File Type you want to upload to Moki

         Screen_Shot_2018-08-27_at_2.35.35_PM.png

4. Press Select File button and pick a file from your computer. The file name will display in green.

         Screen_Shot_2018-08-27_at_2.42.27_PM.png

5. Click the "Upload" button and wait for the "File Upload successful" message afterward.

        

Note: If the file is very large (>1 GB) it will take some time to upload it. The upload status will display as "REQUESTED" and will turn to "COMPLETE" once it finishes the uploading task.

Send files to a single device

1. Click on Devices tab and select the device you want to send files to. Then click on Actions pull-down menu and select Send File action.

        Screen_Shot_2018-08-27_at_3.02.33_PM.png

2. Type in the path of your device where you want to copy the file to and select the source file from the "Select from computer" button or search and select one of the files you previously uploaded to your account and press "Send File" button.

        Screen_Shot_2018-08-27_at_3.18.06_PM.png

Note: You can determine the path to use on your device by going to "My Files" app in Samsung tablets or you can download an app like "ES File Explorer" from the Play store.

Send files to a group of devices

1. Click on Device Groups tab and design a group of devices to work with. Then click on Screen_Shot_2018-08-27_at_3.27.28_PM.pngoption.

2. Drag tile "Send File" to the command sequence white zone and press "Click to finalize."

        Screen_Shot_2018-08-27_at_7.09.35_PM.png

3. Type in the path of your device where you want to copy the file to and select the source file from the "Select from computer" button or search and select one of the files you previously uploaded to your account and press "Send File" button.

Note: Some larger files could take a few minutes, depending on network conditions, to upload to Moki and to completely transfer to your device after the action is processed. 

We are always here to help, if you have any questions, please do not hesitate to reach out to us:

Support hotline: +1 (888) 997-5505

email: support@moki.com

Thank you! 

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