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How to Force Notifications for an iOS Application

1. Download and open Apple Configurator (note: Apple Configurator is only available on Mac OSX computers). 

2. Once Apple Configurator is open, Select "File" in the top left-hand corner of the screen, then select "New Profile."

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3. Under the "General" section, give the profile a name (note: this is the name that will appear in Moki when you upload the profile). Also, set the Security and Automatically Remove Profile sections to "Never." 

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4. Scroll down and find "Notifications" in the left plane. Select "Continue" to create the profile. 

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5. Select the "+" icon to search for your app. 

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6. There are two ways to create the profile. You can either search for your app from the Apple App Store, or you can add the Bundle ID of your app. 

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7. Once you find your app, select it from the list of apps. Confirm which notifications settings that you want, then select "Save." 

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8. Select the untitled profile at the top of the Apple Configurator application, rename the profile, and save it to your computer. 

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9. Open and log into Moki. Select the "iOS Profiles" tab, select the "Custom" tab, then select "Import." Select the profile that you created in Apple Configurator and click "Open" (note: you have to select the box that says "Check to upload unsupported policy type"). 

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10. Confirm that the correct profile uploaded and saved to Moki. 

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11. Apply the profile to your devices via the "Devices" or "Device Groups" tab. Screen_Shot_2018-02-05_at_10.03.17_PM.png

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12. Done. If you have any issues or questions, please contact us at support@moki.com

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