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Registering Outform Devices with MokiManage Android Pre Installed

Outform devices come with Moki already on the device which makes enrollment as easy as taking the WiFi Mac's of the device you ordered from Outform and pre registering those into your account. By pre registering your devices you simply need to turn the device on and connect it to WiFi and the device will automatically start the registration process, which includes checking to see which account it is pre registered in and pulling down the configuration you have set in your enroll code. However, there are still Outform devices that come with an older version of Moki called MokiManage Android. These devices automatically enroll into our old environment for Android devices. In order to get these devices updated to the new Moki Agent they need to go through a little process. In order to do this process you'll need the WiFi Mac of the device and an account on MokiManage.com

Things you will need

Step 1 - Setting up your MokiManage.com account

Here you'll be creating an enrollment code that will install an updated MokiManage Android app and the new Agent app. You'll also be pre registering your device into this account. 

  1. Login to your mokimanage.com account
  2. Create your enrollment
    • Go to the Enroll tab, located in the top navigation
    • Click the + icon and select Android
    • Give this a name
    • Click in the text box under Apps and select mma-outform4.4-1962.apk and Agent 3.6.6
    • Hit Save
  3. Send your customer success manager the WiFi Mac for each of your devices and the enroll code you want used (WiFi mac can be found in the About Tablet section of your device or in the Advanced WiFi section. The enroll code is a 7 character code generated after you save your enrollment)

Step 2 - Setting up your app.moki.com account

Here you'll also be creating an enroll code but this will include the apps you want for your setup. You'll also be pre registering your devices. The need for pre registering here as well is because once Agent is on the device it will look for the account in app.moki.com that the WiFi Mac is registered to so it can enroll.

  1. Add the apps to your account that you want to use. If you are using MokiTouch 2 or Launcher then they are already in your account and you can skip to the next step
    • Click the Apps tab in the top navigation
    • Click the + icon and the Upload APK button, select your .apk file and hit the Add App button at the bottom
  2. Create your enrollment
    • Go to the Enroll tab, located in the top navigation
    • Click the + icon
    • Give this a name
    • Click in the text box under Apps and select the apps you are going to use (such as MokiTouch 2 and Launcher)
    • Include any Profiles you want installed (see available profile options)
    • Hit Save
  3. Pre register your devices - there are 2 ways to do it, one for if you just have a couple devices and one if you have a lot to do at once
    • Pre register a small number of devices
      1. Click your account name in the top right and select Pre-registration

        Screen_Shot_2016-05-20_at_4.52.51_PM.png
      2.  
      3. Click the +Import button on the right

        Screen_Shot_2016-05-20_at_4.56.06_PM.png
      4.  
      5. Click the Import Using Enrollment Code link on the bottom of the box

        Screen_Shot_2016-05-23_at_12.51.35_PM.png
      6.  
      7. Select an enrollment code from the drop down and type or paste in the complete Mac address or serial number of your devices. (WiFi Mac or Ethernet Mac will work)

        Screen_Shot_2016-05-23_at_12.54.05_PM.png
      8. Click Import
    • Pre register several devices at onces
      1. Get a .csv file from the device manufacturer containing all of your WiFi Mac address or device serial numbers. If you don't have access to this it might take you longer to gather that information than to manually enter the enroll code on each device.
      2. Create an enroll template and copy your code
      3. Configure your .csv file as seen in the image below

        Screen_Shot_2016-05-20_at_4.49.58_PM.png
        • Put the WiFi Mac or serial number in Column A with no column header
        • Put the enroll code in column B for each device you want to enroll with that code
        • Tip: If you have multiple configurations (enroll codes) you can list different codes for the device
      4. Click your account name in the top right and select Pre-registration

        Screen_Shot_2016-05-20_at_4.52.51_PM.png
      5.  
      6. Click the +Import button on the right

        Screen_Shot_2016-05-20_at_4.56.06_PM.png
      7.  
      8. Click the Upload CSV button, select your file and hit Import

        Screen_Shot_2016-05-20_at_4.57.17_PM.png

Step 3 - Turning on the device

  1. Turn the device on and connect it to WiFi. Once it connects to WiFi it should go through a series of app installs and registrations
  2. Once it installs the apps that you had in the enrollment code for app.moki.com you are done
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