Follow

Changing MDM Servers with Apple DEP

If you need to change the DEP server for whatever reason here are the steps that you should follow: add a new MDM Server, assign existing devices to the new server, upload new server token to Moki, and create a new profile and assign it to the devices. We'll go over these steps in detail.

Step 1: Add a New MDM Server

  1. Login to Moki Total Control
  2. Click your account name in the top right and select Account Settings

    Screen_Shot_2015-06-12_at_2.12.38_PM.png
  3.  
  4. Scroll down to DEP Setup and click Download in step 1

    Screen_Shot_2015-06-12_at_2.13.28_PM.png
  5.  
  6. Click the link in step 2 for deploy.apple.com and login to your apple DEP account 

    Screen_Shot_2015-06-12_at_2.13.28_PM_copy.png
  7.  
  8. Click on Device Enrollment Program

    Screen_Shot_2015-06-12_at_2.17.54_PM.png
     
  9.  
  10. Click on Add MDM Server on the right

    Screen_Shot_2015-06-12_at_2.18.32_PM.png
  11.  
  12. Give the server a name and hit Next

    Screen_Shot_2015-06-12_at_2.19.04_PM.png
  13.  
  14. Click Choose File and select the file you downloaded from Moki (cert.pem) and click Next

    Screen_Shot_2015-06-12_at_2.20.05_PM.png
  15.  
  16. Click Your Server Token to download the file and hit Done

    Screen_Shot_2015-06-12_at_2.20.30_PM.png
  17.  
  18. Go back to Moki and hit the Upload button in step 3

    Screen_Shot_2015-06-12_at_2.13.28_PM_copy_2.png  
  19. Select the file you downloaded from Apple (.p7m file)
  20. When you refresh the page you will see checkmarks if the process was completed successfully

    Screen_Shot_2015-06-12_at_2.17.19_PM.png

Step 2: Assign Existing Devices to New Server

  1. In your DEP account click on Manage Devices

    Screen_Shot_2015-06-12_at_3.32.46_PM.png
  2.  
  3. Select the serial numbers of the devices you want to move

    Screen_Shot_2015-06-12_at_3.33.30_PM.png
  4.  
  5. Under Choose Action select Assign to Server, select the MDM server you just created and hit Ok

    Screen_Shot_2015-06-12_at_3.34.24_PM.png
  6.  
  7. Go back to Moki and click on the Enroll tab and copy an existing enrollment code, or, hit the + button, select iOS and create a new one (then copy the 7 character enrollment code)
  8. Click on the DEP tab in the top navigation and select Profiles 

    Screen_Shot_2015-06-12_at_3.36.07_PM.png
  9.  
  10. Click the New Profile button

    Screen_Shot_2015-06-12_at_3.36.24_PM.png
  11.  
  12. Give the profile a name, paste in the Enrollment Code and choose the options you want the device to go through when it starts up. Anything you skip will turn that option OFF so make sure you do not skip location, then hit Save. The new profile will show up under the New Profile button

    Screen_Shot_2015-06-12_at_3.36.48_PM.png
  13.  
  14. Click the Devices tab that is within the DEP Window, next to the Profiles tab
  15. Select your existing devices and click on the Add Profile drop down and select the profile you just created and apply that to those devices

    Screen_Shot_2015-11-24_at_1.16.56_PM.png
  16.  

When you factory reset the device it will enroll in your account and get any apps, profiles and tags contained in your Enrollment template

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.