MokiManage Release Notes (Updated Nov 14, 2013)

MokiManage "Shasta" Release (Nov 14, 2013)


  • Compliance Action: Check compliance app action can be requested from the server to determine compliance.
  • Compliance Alerts: An alert can be configured to notify on compliance check failure. 
  • MDM Device Filter: A new filter is on the MDM device list to hide "Checked-out" devices. The intent of this is to clean up duplicate devices and devices that are no longer important. 
  • Upload .ipa Files: MDM customers can now upload their .ipa file (iOS app) and deliver enterprise apps from our system instead of hosting them remotely.
  • MDM Profile Name: New iOS MDM enrollments will inherit the MDM profile name from the name of the enrollment template. 
  • MokiTouch 2 Released: Tenant app added to all customers and the iOS version of the app added to all libraries. Tooltips are now displayed as subtext on the settings screens. 
  • ASM Interface: Fixed layout issues from fluid app layout release.
  • Profile Removal: iOS profiles can be removed from devices -- even if the profile has been removed from the customer's profile library.
  • Scheduled MDM Actions: Time zone is now saving consistently.


MokiManage "Yale" Release (Oct 31, 2013)


  • Fluid Layout: MokiManage content is now wider and fills the width of the screen. The Admin can now be used successfully on an iPad or Android tablet by going here: (Google Chrome preferred)
  • Revamped Admin: The Partner Admin (in use by a few partners) has been cleaned up and improved. 
  • Default Partner Template: Partners now have a default template used to specify the apps and profiles used when they create new sub-tenants. It's included by default and makes it easy for default settings to cascade down to new sub-accounts. 
  • ASM Settings Scroll: When using certain form fields within ASM, the screen would scroll upwards, taking your section out of view. This has been fixed. 


MokiManage "Princeton" Release (Oct 16, 2013)



  • Custom Meta Data: App developers using the Moki SDK can submit custom key/value pairs for any device. This flexibility allows customers to further identify devices/users with data from outside sources such as CRM, support, licensing, etc. These values are searchable in the app view within MokiManage.
  • Saved Searches: Tenant apps now have their own distinct saved search lists. All facets are available for saved search filtering. 
  • Open-in Link: This has been added to tenant apps to allow faster navigation back to MDM or other tenant apps.
  • Optimizations: Various optimizations were performed to scheduled actions, compliance reports and queues.


  • Saved Search: All facets are now saved as part of the saved search configuration. 
  • Location Change Marker: Increased the tolerance to reduce false positives.  


MokiManage "North Palisade" Release (Oct 1, 2013)


  • Processes Details: The current processes (iOS only) is now clickable to show the list of current processes. The widget shows the high/low and averages during the time period. 
  • Color-coded Timeline Key: The AEM dashboard timeline now features a key for each of the points shown in the slider. 



  • Alerts Dashboard Widget: When there were large numbers of devices/alerts, the click to view didn't work. This is now fixed.
  • View Device Link in Alert Email: Revised format to ensure consistent function.
  • Viewer Permissions: The Viewer role wasn't being allowed to go to tenant apps. This has now been fixed.
  • Columns Displayed in Tenant Apps: Because we added the tenant app alert column, we have reduced the viewable columns in the device list to 3. 
  • Clearing Alerts: The alert icons weren't clearing consistently from the MDM and AEM device lists. We are now reliably clearing those icons from view once the alert is cleared.
  • Deleted Devices: Alerts will no longer process for deleted devices.
  • Android Screenshots: Timestamps were causing them to be out-of-order. We are standardizing on the server-acknowledged time.
  • Lock the Home Button: This policy no longer works with iOS7, so we added a note on the profile creation screen to indicate it will not work with iOS7 devices.



MokiManage "White Mountain" Release (Sept 18, 2013)


  • Main Dashboard: Added collapsible sections (Compliance and Overall) with drag-drop reordering. 
  • Copy Stacktrace Log: Added a button to the app dashboards stack trace logs to copy the log to the clipboard.
  • Configurable App Tabs: Customers can now re-order the tabs (Compliance, Dashboard, Settings, Details) and show/hide ones they don't need. 
  • App Alerts: The alerts column was added to the app device list, showing relevant app-specific alerts.
  • iOS7 Features: Airplay support, app feedback loop and default app configuration.


  • Open-in Link from MDM List: This link now auto-selects the device when landing on the app device list.
  • App Dashboard Optimizations: Optimized the dashboard Javascript to dramatically improve performance and reduce widget load times.
  • International Characters in Saved Settings: The saved settings groups will now correctly save international characters.
  • Custom Alerts on Dashboard: Any custom app alerts will now appear on the alerts widget of the dashboard.



MokiManage "Wilson" Release (September 5, 2013)


  • iOS 7 Features: Device lock message, hotspot enabled, allow open in managed/unmanaged
  • Billing Email: Support screen now exposes the billing email for billing inquiries.
  • UI Enhancements: The revised header includes app icons to help differentiate between apps and MDM lists, tenant apps have blue background and there is now an "Open-In" button to navigate to tenant apps from the MDM device list.
  • Alert Emails: The alert emails now include the raw URL taking them to the device. This is helpful for helpdesk situations.
  • Android SDK: Added compliance features
  • iOS SDK: Added compliance features


  • Android SDK: Fixed cellular log data 
  • iOS SDK: Fixed issue with app lag during low connectivity events
  • Enrollment Device Counts: Exact counts have been unreliable, so they were removed and a link placed there taking you to the current list of enrolled devices under that code. 
  • Failed Compliance Widget: if vulnerabilities are turned off, they are hidden from view on the widget.
  • Alerts: Optimized alerts and fixed many instances where alerts were firing erroneously. 



MokiManage "Longs" Release (August 20, 2013)


  • Compliance Monitoring App: We have released an app for iOS and Android that will monitor device compliance. These features will be added to the SDK in the coming releases. 
  • Beta Feature Access: Under special conditions, a customer can request access to beta features in MokiManage. 
  • Upload iOS Profiles: Profiles created offline using Apple Configurator can be uploaded and managed.


  • App Lock: Applying app lock profiles to multiple devices is again functional.
  • App Lock Policy Note: We are making users better aware of the restrictions behind app lock policies.
  • Firefox Bug: Could not add profiles using Firefox. It's fixed now.
  • Add Policies to New Profiles: New profiles can now set new policies.
  • Inventory Tab Loading Spinner: Sometimes the contents of the inventory tab (apps, managed apps, profiles) takes a long time. We now show a spinner to indicate that content is loading.


MokiManage "Evans" Release (August 12, 2013)


  • App Alerts Include Link to Device: Any app-derived alerts will contain the name of the app as well as a link directly to that device in the tenant app.
  • Device Re-enroll: Re-enrolling a device will preserve the previously-assigned tags. 
  • App Library: Refreshes iTunes versions when refreshing the screen.
  • Compliance Rules: Tenant app administrators can manage the compliance rules for their app.
  • Custom APNS Message: iOS apps can receive custom APNS messages.
  • Highlight Key App Events: Additional events in the app timeline are now shown (App restarts, lost connectivity, SSID change, location change).
  • Screenshot Rotation: The orientation of the screenshot will be maintained. 
  • Support Code: The concept of a support code is in the SDK and available on the device and searchable in MokiManage to a quick device lookup (SDK required).
  • iOS and Android SDK: Heartbeat timing, submitting additional metadata, adding tags after enrollment


MokiManage "Antero" Release (July 24, 2013)



  • Security Dashboard & Reporting: If the customer has a security app (SecurityMetrics MobileScan or Moki MobileScan), the dashboard will appear. 
  • App Crash Alerts: Both Android and iOS app crash alerts will work out-of-the-box for apps with the latest SDK.
  • New App Version Management: iTunes app versions will automatically update in the UI. This will be very helpful with customers upgrading to newer versions of MokiTouch. 
  • App Version Filtering: The app version filter will now pull from the list of versions installed on the account, not just from the apps in their library. 
  • Managed Apps Using Friendly Name: No longer will you see "com.mokimobility.Mobilsc" in the managed apps list. Instead, you get "Mobilescan 1.0.59". Associated app data was also cleaned up to be more useful. 
  • Applock Supervised Only: We now restrict the ability to push Applock profiles to supervised devices.
  • Action History Refresh: If you want to see an more up-to-date result of a bulk action, you can refresh that line to see an updated count. 
  • Status Toggle for Action Sequences: You can now turn an action sequence off/on. This will happen automatically if there is an error, but it also allows the customer to pause a sequence without having to delete it. 


  • Action Retry Logic for AEM/ASM: The action retry logic now matches the changes we made to MDM for improved reliability.
  • Action Queue Fixes: The action queue is improved to accommodate devices calling home before the action details have been created on the server. 
  • Alert Email Timestamp: UTC has been added to the timestamp for alert emails so customers are aware which time zone was referenced.
  • Scheduled Actions: Actions with multiple sequences have been fixed to work more reliably. 
  • Filtering from Action History: Improved theability to see a list of filtered devices from the action history.



MokiManage "Grays" Release (July 10, 2013)



  • Action History Details: The action history will now display the app or profile pushed. This is super helpful when troubleshooting.
  • Show Active Policies: The profiles configuration screen has been improved to show the active policies on the profile. 
  • Tag Delete Workflow: You can no longer delete tags that are associated with an Action Group. 
  • Android SDK Test App: A simple app was created to test the Android SDK. This is part of the 1.0 release of the SDK.


  • Apply Saved Settings in Bulk: We experienced an issue with sending the same app saved settings down to multiple devices at once. This issue has been resolved. 
  • Menu Overlay: The Admin menu was appearing behind buttons on some screens. 
  • Unapproved App Version Alert: We experienced an issue with saving the unapproved version of apps. This issue has been resolved. 



MokiManage "Castle" Release (June 26, 2013)



  • Tenant App Dashboards: The new app dashboards were released showing a time slider view of key app performance indicators.
  • Security Roles: Admin, User and Viewer security roles were fleshed out and hardened to lock down access to key functions
  • Android ID to Use WiFi Mac: The last six digits of the WiFi MAC address will be used as the device identifier by default for newly-enrolled Android devices. 


  • Duplicated MDM Actions: Instances of duplicated MDM actions have been reduced in preparation for a long-term fix.


MokiManage "Lincoln" Release (June 19, 2013)


  • Enrollment Templates: All aspects of an existing enrollment template can now be edited. 
  • Android App Logs: The Android app logs now include device location within the log data captured every five minutes.  


  • UDID Replacement: iOS SDK no longer relies on the UDID and the server can receive/interpret the WiFi MAC address instead. 
  • Managed Apps Facet: iOS apps facet is working again on the device list. 


MokiManage "Crestone" Release (June 12, 2013)


  • Editing Enrollment Templates: Existing enrollment templates can now be edited to keep up-to-date with the latest app version or profiles. 
  • Editing Device Nickname in Tenant Apps: Device nicknames can now be edited from tenant apps and flow everywhere in the app (MDM, tenant apps)
  • APNS Details/Warning: The details of the customer's APNS certificate are now shown. Within 30 days of expiry, the notification flyout will warn them.
  • Show Alerts Facet: The device list now contains a list of all individual alerts to allow filtering based on specific alerts seen on the dashboard.
  • Android Logs Show App Uptime: Android logs now include app uptime and crash data -- requires latest SDK to be embedded.
  • Refresh Device History: If you're actively looking at a specify device's action history, there is a refresh link to see status updates on action requests.


  • All Devices Scheduled Actions: A clear warning message now appears to encourage testing and care when using this group.
  • Device Nickname in Column Header: The column header in the device list now says "Device Name or Nickname" so customers are aware it could be either.
  • International Addresses: Changed fields to allow international address/phone info on an account. 


MokiManage "Uncompahgre" Release (June 5, 2013)



  • Support Tickets: Tickets created in the Admin will now pre-fill basic account details from the user/account by default. 


  • App-specific actions are now fixed with the latest version of the SDK on Android devices. All screenshots, logs, etc. are appearing under the correct tenant app. 
  • Managed apps search facet is now working. 
  • Supervision profiles will no longer show with trash can icon as "deletable"
  • App settings screens have been claned up. Content extending beyond viewable area appear in tooltip. 


MokiManage "Blanca" Release (Released May 29, 2013)


  • Scheduled Actions: Customers can now create recurring or one-time action sequences. They are managed by tags and all primary actions can be performed on a recurring timer (remove profile, remove app, add app, add profile, wake, lock, etc.). 
  • Applock Profile: The drop-down now remembers its last selected app and gives an option to include the package ID to Applock into unmanaged apps. 


  • Android logs show connection status -- latest SDK required
  • Infinite scroll on device list now maintains the position of the scrollbar instead of returning to the top of the list
  • Enroll date now populates in Android tenant apps


MokiManage "La Plata" Release (Released May 22, 2013)


  • Custom alerts: We exposed the Web interface necessary to create and manage custom alerts. This requires that the customer a) have the SDK in their app and b) they create the alert on the Web. 
  • Alert levels: Changed from yellow/red to low/high for a more standard level.


  • Factory reset again requires admin password before it's performed.
  • Saved searches are now compatible with the new search facet system
  • Account menu has been re-ordered with logout appearing below a line as a differentiator
  • Deleted tags are now fully cleared out of all dependent devices, enrollments, apps, etc.


MokiManage "Williamson" Release (Released May 15, 2013)


  • Support Link: Support is now located in the account drop-down and contains an updated form. 


  • Re-organized facet order on device list to group like items
  • Dashboard will now show all devices on the account.
  • GeoPoint text no longer appears in the location field
  • MDM profiles are no longer deletable from inventory tab. 


MokiManage "Rainier" Release (Released May 8, 2013)


  • Revised Search Facets: The scrolling list of search facets have been removed in favor of  the multi-select controls used elsewhere on the site. A single click reveals all options, entering text filters the list and selecting adds it to the criteria.
  • Additional Security for Tagged Users: Any tagged users will no longer have access to the "Account Settings" menu.
  • Device List Expanded to 100: The device list now shows 100 devices by default and an "infinite scroll" function was added.  


  • Android scheduled re-boot now functions more reliably.
  • Front-end enrollment testing and one bug fix where clicking on the edge of the button advances without enrolling


MokiManage "Harvard" Release (Released May 1, 2013)


  • Bulk Alert Clearing Limit: Due to the nature of the alert system, we a 50 device limit is now enforced on bulk alert clears. 
  • Always Show Device Name: If a device is given a nickname, there was no easy way to see what the actual on-device name was. That will now remain a static field in the device details section. 


  • Under some circumstances, app heartbeats were happening every other hour. This has now been fixed and heartbeats are happening hourly.
  • Filtering by profiles on the device list was not working properly, but has been fixed.
  • N/A and sporadic device info issues have been fixed. 
  • It was only possible to zoom in/out on the dashboard map with mouse actions. The map now includes zoom in/out buttons. 
  • "Loading…" messages have been swapped for spinners. 



MokiManage "Massive" Release (Released April 24, 2013)



  • Dashboard: The new dashboard is in place which shows device alerts and locations (if they have apps with the latest SDK). Clicking on alerts takes them to filtered lists of devices. 
  • Bulk Clear Alerts: We can now clear alerts on up to 50 devices at a time.
  • Action History: The device action history in MDM and tenant apps will now show up to 100 recent actions
  • User Tag Bulk Actions: Bulk actions will now enforce user tags before applying. 



  • Apps list is now filtered intelligently based on the OS of devices selected. If iOS, then show iOS only. If Android, show Android only. If mixed, disable the drop-down.
  • Disabled the bulk action button when selected list exceeded 500


MokiManage "Elbert" Release (Released April 17, 2013)


  • New User Security Model: Enhanced security for Moki Support teams.
  • Approved OS Alert: Alerts can be created based on devices having an unapproved OS version
  • Separate Android/iOS Rooted Alerts: You can now create a rooted alert specific to Android and a separate jailbroken alert for iOS devices.
  • Show App Name in Alert: The app that triggered the app-based alert will appear in the alert email. 


  • Removed Get/Put app settings from tenant app action menu since they are unnecessary
  • Made text boxes wider in Profiles section, re-ordered Title/Description
  • Fixed search docs for managed apps where a refresh was showing fewer apps than were installed
  • Managed apps filters are working again on device list

MokiManage "University" Release (Released April 10, 2013)


  • View Devices on Map: All devices on a tenant app can be viewed on a single map. 
  • Manual Clear Alerts: You can clear alerts on a single device


  • If a device was in multiple alerts groups, the alert email only went to the first group. This has been fixed so alert emails will be sent to every alert group that a device pertains to.
  • Managed app nicknames are again appearing correctly in enrollment templates

MokiManage "Whitney" Release (Released April 5, 2013)


  • Approved App Version Alert: A new alert has been created to allow you to specify which versions of your app are approved. When a device is detected to have something other than those versions, you can be notified via a configured alert.
  • Last-known SSID: The latest SDK will now report the last-known SSID up to the Web. In the near future, we will be enabling alerts based on this data.
  • Unenroll Android when Deleted: When an Android device is removed from the server, it now mimics iOS by unenrolling that device at the device-level. 
  • Log Data Overwritten: When a device reports back its logs (Battery, Connectivity, Memory, Process Usage), it is now only reporting back any data that was previously unreported. 
  • Android Enrollment Templates: We have restored the companion app install with Android enrollment templates.  
  • Connectivity Alert: Connectivity alerts will now clear automatically with the next successful heartbeat. 

MokiManage "Alverstone" Release (Released March 26, 2013)


  • Alert Status Icons: Alerts are now classified as yellow or red and are displayed on the device list. 
  • Download iOS Configuration Profile: You can now download the iOS configuration profile on existing iOS enrollment templates. 
  • Refresh Action for Apps: Just like MDM, you can now perform a blanked refresh action to all apps under management. This will obtain all critical app information including: Status, Network, Log Data, Location and more. 
  • Delete Confirmation: To prevent accidental deletion of managed apps and profiles, a confirmation modal was added.
  • iOS Battery Levels: Some discrepancies in iOS battery levels were reported. These have been fixed.
  • On-device Unenroll Confirmation: On-device app unenroll now has a confirmation message to prevent accidental unenrollment. 
  • Device Log Date Slider: The date slider for device logs can again select just a single day.

MokiManage "Hunter" Release (released March 20, 2013)

An optimization and foundational release that prepares for several noteworthy features. It also contains sizeable enhancements to our app SDK's. 


  • OS Root Detection: Alerts can now be created to show of the OS was rooted (Android) or jailbroken (iOS)
  • App Communication Protocol: The method by which tenant apps receive actions was completely changed to more reflect MDM. 
  • App Heartbeat: Tenant apps will call home hourly and send basic device info (logs, device info, AEM info, location)
  • Delete Saved Searches: Saved searches can now be deleted
  • Action History on Tenant Apps: Tenant apps can now display action history, but counting and such will not be accurate until the latest SDK's are embedded into their apps. 
  • Configurable Battery Alerts: Our first configurable alert and sets the stage for additional configurable alerts.
  • Screenshots on Android: Added to the SDK


  • Devices should no longer say n/a on initial enroll. 
  • New enrollment screens now function and look pretty on smaller devices

Release details are available upon request.

MokiManage "Bear" Release (released March 13, 2013)

An optimization release with several usability fixes. Here are some highlights:

New Features

  • Device Logs: Log charts now load ALL available data, filtered down to the last 3 days. Slider allows selecting down to a single day. 
  • Device Action History: Column is now fixed to the right side of the table view.
  • Last Seen: This will now only be updated by heartbeat or device actions. 
  • Android Unenroll: When MokiManage is removed, the device is unenrolled from the server.
  • AEM Command/Response: AEM is now configured to work in a similar manner as MDM actions. This sets the groundwork for our new heartbeat, alerts and monitoring. 
  • Alert Emails: Now alert emails contain a link to the device.


Notable Bugfixes

  • Optimizations to increase responsiveness when 20 screenshots are loaded
  • Modals play nicer with laptop screen resolutions 
  • Copy profile now includes copying WiFi settings

MokiMobility release 1.38 (released October 10, 2012)

This release is primarily a large feature release which adds search capabilities to the device list. With this release, users can now search through the entire device inventory based on: Tags, Mobile OS, Managed Apps, and Last Seen. Users can continue to search based on device name.

The new search interface takes on a filter-style approach, where you can include or exclude any of the above criteria in your search. Searches can also be saved, to quickly return to more complex searches. Available search criteria is driven by the actual device inventory, rather than a global configuration. For instance, if there are no Android devices in the device inventory, users will not see the Android option under Mobile OS.

MokiManage release 1.37 (released September 27, 2012)

Release 1.37 delivered new self-service credit card payment and invoice functionality. Self-service now has 3 MokiManage Subscription levels: MokiManage Apps, MokiManage Devices and MokiManage Pro. Users can choose a plan with the appropriate number of devices within each subscription level. 

This release also included UI fixes inside the MokiTouch tenant app and backend salesforce integrations.

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    Brad Smith

    MokiManage Gets a Facelift


    MokiManage Release notes has gone through a makeover as well as new homes. That's right, I said "homes." That is because we will have two version, one for those who prefer a more marketing friendly version and one for those who prefer a more developer friendly version.


    Marketing Friendly version is written in paragraph form with screenshots and videos.

    Developer Friendly version is in bullet point style with screenshots and videos and contains notable bug fixes (when applicable)


    Subscribe to either version to get updates.

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